Right Column
Receiving a Phone Call or Letter from a County Representative
If your hearing request is about a county action(s), the county will assign a county representative to review your hearing request, find out what happened, identify the issues, prepare a Position Statement, and represent the county at your hearing.
By law, the county representative must contact you before the hearing. The county representative will first try to reach you by telephone. If you cannot be reached by telephone, the county representative will send you a letter asking you to call or meet her/him.
The county representative will contact you before the hearing for one or more of the following reasons:
- to discuss why you requested a hearing
- to find out why you disagree with the county’s action(s)
- to offer to resolve your complaint without a hearing
- to ask you if you plan to attend the hearing
- to tell you about any information, regulations, or evidence favorable to your case
- to ask if you need assistance finding an authorized representative
- to find out if you need an interpreter at your hearing
By law, the county representative cannot be someone who was recently involved in your case. This means that any county worker who took an action you complain about in your hearing request cannot represent the county in your hearing.